Medioh, the healthcare division of Hypertec, a global technology provider of cutting-edge products and services with a strong emphasis on sustainability, entered the digital health logistics market in 2012, with a vision to leverage technologies and scale solutions that make care delivery more efficient and drive better health outcomes. Medioh was created to support the growth and adoption of digital health and remote patient monitoring tools, in a way that adheres to the highest quality and regulatory standards.
Digital health and remote patient monitoring technology has been around since the 2000s. As it rapidly evolved, there were a number of challenges, including how to efficiently and effectively get connected devices into the hands of patients and ensure that they were used properly to collect valuable healthcare data for providers. While there were (and are today) countless traditional third-party logistics providers in the market, there was a glaring lack of logistics providers with the deep understanding of the healthcare market and the quality and regulatory processes necessary to support the secure and compliant scalability of digital health, remote patient monitoring and digital therapeutics programs for providers, health plans, health systems, pharma and governments.
Enter Medioh, the healthcare arm of multi-national information technology, cloud and logistics leader, the Hypertec Group. Medioh entered the digital health logistics market in 2012, with a vision to leverage technologies and scale solutions that make care delivery more efficient and drive better health outcomes. Medioh was created to support the growth and adoption of digital health and remote patient monitoring tools, in a way that adheres to the highest quality and regulatory standards.
Medioh’s ISO 13485 certified quality management system was designed to support the manufacture of kits, including RPM kits, where various technologies are connected, assembled into packaging, and quality controlled to provide the patient with a seamless experience of connect healthcare devices. The contact center supports patients with the use of their kits and facilitates the return of devices to the Medioh facilities; both for returns and patient program completion. Upon return devices are either disposed of at end of life, managed under warranty following RMA (return material authorization) processes, or reused following strict protocols for testing and disinfection. The contact center can also support patient engagement programs, compliance programs, and technical support.
Medioh has become North America’s leading provider of logistics, asset management and operational support solutions to the largest and most successful digital health, remote patient monitoring and digital therapeutics programs in the United States and Canada.
Medioh’s mission is to offer comprehensive end-to-end digital health services and operational support that revolutionize the way vendors, health care providers and payers collaborate and deliver care to patients.
- 100% North American Coverage
- Supported by five global locations (Montreal, Toronto, Indiana, Pheonix, and Taiwan)
- Supported by four logistics and distribution hub facilities in Montreal, Toronto, Indiana, Pheonix
- Medioh’s partners benefit from volume-based shipping contracts and strategic geography to minimize costs and patient onboarding time
Digital Health is More Than Just Technology
Medioh believes that remote health is about more than technology, it’s about improving outcomes for the people we serve.
We manage all digital health program needs, from device management and logistics to customer support, so you can focus on patient care.
Medioh is committed to the highest standard of servicing patients in the community. Our solutions are fully compliant with FDA, ISO, HIPAA and Health Canada privacy requirements.