Support Services
We provide the logistics and patient technical support, so you can focus on what you do best… caring for your patients. From onboarding support to technical support to retrieval, Medioh helps you manage your patient’s digital health journey to ensure program success
Ensuring the best-connected patient experience
Medioh ensures the comfortable transition of your patients into their monitoring programs, from medical device management to patient onboarding support.
Asset Management & Software Solution Integration
Medioh’s range of services includes hardware optimization, asset deployment (patient hub/tablet/phone and medical peripherals), retrieval, refurbishing, as well as asset support. Medioh will work with your telehealth software provider of choice to ensure successful deployment.
Responsive Call Center Team
Medioh’s responsive call center offers personalized onboarding support, creating simple solutions and compassionate patient experiences. Our empathetic team of support experts guide your patients every step of the way, so you can focus on care.
Recovery & Cleaning Management
Medioh takes care of the collection, cleaning and reprocessing of your patients’ kits once they have finished their programs. Our support experts guide patients on the proper way to box their kits for at-home pickup, and we take care of the rest.
Support Platform
Our software platform tracks interactions and documentation flow to strategically support our call center operations.