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“Mainstreaming” the RPM Onboarding Process

Darren Hay, Medioh Vice President of Business Development, discusses the operational support structure needed to drive scalable patient adoption and satisfaction with Remote Patient Monitoring (RPM) programs.

By Darren Hay

When it comes to remote health, scalability is a term used to describe the holy grail of program success. But, we can’t talk about successful scale without addressing patient adoption and utilization, both of which are critical for effective onboarding in mainstream contexts.

Consistent patient engagement and positive experience with Remote Patient Monitoring (RPM) tools is key in generating the data required for providers to efficiently improve health outcomes for patients at a distance.

Scaling New Models of Care

While the need to scale remote care programs and keep patients engaged is obvious, less obvious is how clinicians can achieve it on their own in the context of remote care.

This is because clinicians have a clear, core mission: providing effective care to patients to improve their quality of life. Through remote care programs and technologies, these providers can efficiently extend their reach beyond the walls of hospitals and clinics and can continuously care for patients directly in their homes.

But, without the proper operational support structure, RPM programs can struggle to mature to mainstream status. This pushes providers away from their focus on care, placing the burden of managing these added layers of supporting RPM technology on them.


Support for Patients and Providers

Bringing sustainable RPM solutions to mainstream populations requires a systematic approach, that focuses on comprehensive onboarding and continuous patient support.

Logistical and operational support partners provide this expertise to healthcare organizations. Using their existing technology and logistical networks and expertise, these partners manage all medical assets in remote monitoring programs, and support patient adoption and compliance to care programs.

Through this strategic combination of focused expertise, logistics partners enable health providers to retain their focus on care, while simultaneously scaling their RPM program activities.

By supporting patients in adhering to their remote monitoring plans and addressing challenges that obstruct patient experience, logistics partners fill key gaps in service that limit scalability, helping healthcare providers in their objective to reach patients with new models of care.


Find out more about how Medioh is ensuring the best connected-care experience while driving tech utilization, and how we can help accelerate your digital health program today.

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